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Oringi > Terms & Conditions

Oringi Terms & Conditions


Purchasing from Australia

Please use the Australia website site to make your purchase.
Oringi Australia has the franchise for selling products and services in this country.
Any monies paid by Australian customers for goods purchased on the New Zealand Oringi site will be refunded fully.
Any enquires please ring 006468366474

Terms and Acceptance of Orders

  • We will supply goods and services to you on these terms only unless we agree otherwise in writing.
  • We may however amend these terms from time to time.
  • We are under no obligation to accept all or any of your orders.
  • Your orders must be on our standard order forms or purchased via this website.
  • We may cancel any of your orders at any time without incurring any liability to you even if we have previously accepted your order.
  • We do not supply our goods on an “approval” basis.
  • The name that will appear on your bank statement will be Oringi.


  • All online Credit Card transactions are processed immediately with Bank. The payment page is hosted by the bank and secured with 256 bit encryption. The card details you enter are safe because it is not stored or cached by the merchant - but entered directly into the banking system. You will receive an instant confirmation of transaction approval or decline before being returned to this merchant web site.
  • Invoiced orders must be paid for by the 20th of the month after purchase.
  • The name that will appear on your statement will be Oringi.
  • If you are purchasing from Australia Please use the Oringi Austrlia website. See our terms and conditions


  • Delivery will be made to the delivery address shown on your order form or submitted via online orders. All parcels are sent by Courier Post and are track and traceable. We allow 3-5 working days for delivery in . Delivery can be made to Street address and business address, PO boxes  and rural deliveries. You must accept goods as soon as you receive them, even if goods are not what you ordered. You must advise us within 7 days they are not what you ordered. International delivery usually takes between 2-3 weeks.
  • Oringi (2007) Ltd take no responsibility for the delivery of garments to international customers once the the order has left New Zealand. International parcels are sent by non traceable means.


  • We warrant that the goods supplied are free from defects.
  • All other guarantees, warranties and representations in relation to the goods or their supply are excluded except to the extent that we cannot lawfully exclude them.
  • Goods advertised by reference to pictures might not be identical to the pictures when sold.

Consumer Guarantees Act 1993 (the “Act”)

When you purchase goods or services from us for business purposes, then:
  • The guarantees and rights expressed or implied in the Consumer Guarantees Act 1993 in your favour do not apply to the goods or services

Limitation of Liability

We will not be liable for any indirect or consequential loss incurred by you as the result of any act or omission by us. We will not be liable to you:
  • For failure to deliver, or failure to deliver by a specified date, or
  • For loss caused by anything which is beyond our reasonable control
Our liability to you is otherwise limited to the value of the goods and/or services supplied by us and associated with your claim.We may, at our option and as appropriate, either:
  • Replace defective goods, or
  • Pay you the price (excluding GST) you paid us for the goods and/or services
We will not however accept responsibility for any defective goods unless:
  • You notify us of the defect within 14 days of your receiving the goods, and
  • You allow us to fully investigate your claim
  • This clause will not apply to the extent that the law prohibits us from limiting our liability.

Order Cancellation

We will not accept cancellation of an order unless:
  • the goods are part of our normally held stock and we receive written notice of cancellation before the goods are loaded for delivery; or
  • if the goods do not form part of our normally held stock, we receive written notice of cancellation before we order the goods ourselves from a third party.


  • If we delay or do not exercise any of our rights or remedies that will not be a waiver of the right or remedy.
  • Any waiver or consent we give you must be in writing and will be effective only in the specific instance and for the specific purpose for which it is given.


If part of this Agreement is deemed to be invalid, illegal or unenforceable the remaining provisions will remain in full force and effect.

Governing Law

These terms will be governed by New Zealand law and you agree to submit to the jurisdiction of the New Zealand Courts.

The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Dispute Resolution

If a dispute arises between both of us:
  • Both of us must first discuss the dispute and, in good faith, try and settle it between ourselves, and
  • If both of us cannot resolve the dispute both of us must then refer it to mediation by a LEADR qualified person before taking any other action.
  • This clause will not apply to an application by either of us for urgent interlocutory relief.

Privacy Policy

  • You authorise a. us to obtain from persons you nominate all information we reasonably require to assess your credit worthiness, and b. those persons to release that information.
  • You are under no obligation to give us, or authorise the release of, the information we have asked for but if you fail to do so we may refuse to allow you credit.
  • We will use your personal information for purposes relating to your dealings with us and our marketing. You authorise us to release your personal information to third parties for those purposes. 4. All of your personal information will be held by us at 73 Le Quesne Road, Bay View, Napier, New Zealand where it can be inspected and corrected by you.

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